Salotpk Privacy Policy — How We Handle Your Personal Data

01 Introduction — Who We Are and What This Policy Covers

This Privacy Policy is published by Salotpk ("salotpk", "we", "us"), the operator of the online gaming and sports betting platform accessible at salotpk.ws. It describes how we collect, process, store, and protect personal data when you visit our website, register an account, make a deposit or withdrawal, or use any feature of the salotpk platform — including sports betting (PSL, cricket, football, esports), casino games, live dealer tables, and promotional offers.

By using the salotpk platform you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the salotpk Terms and Conditions and should be read alongside them. If you do not agree with this Policy, please do not use the salotpk platform.

We may update this Privacy Policy from time to time. Where changes are significant, we will notify registered salotpk players by email or by a prominent notice within the platform before the changes take effect. The "Last Updated" date at the top of this page will always reflect the most current version.

02 Data We Collect from Salotpk Players

Salotpk collects two broad categories of data: information you provide directly when using the platform, and information collected automatically from your device and session.

Data You Provide to Salotpk

• Registration data: Full name, date of birth, mobile number, email address (if provided), and account credentials when you register on salotpk.
• Identity verification documents: Where salotpk is required to verify your identity, we may collect copies of CNIC, passport, or other government-issued identification, as well as proof of payment method ownership.
• Payment data: Mobile wallet numbers (Easypaisa, JazzCash, NayaPay, SadaPay), bank account details for IBFT transfers, and partial card details for Visa/Mastercard transactions. Full card numbers are never stored by salotpk — they are handled exclusively by our PCI-compliant payment processors.
• Communications: Records of your interactions with salotpk customer support via Live Chat, including chat transcripts and any attachments you share.
• Responsible gaming inputs: Information you provide when setting deposit limits, self-exclusion requests, or contacting our responsible gaming team.

Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information.
• Usage data: Pages visited on salotpk, games played, bets placed, session durations, and click patterns within the platform.
• Transaction data: A full record of deposits, withdrawals, bets, game rounds, bonus claims, and settlements on your salotpk account.
• Cookie and tracking data: As described in Section 06 below.

03 How Salotpk Uses Your Personal Data

Every piece of data salotpk collects has a specific purpose. We do not process data for purposes beyond those listed below without first obtaining appropriate consent or establishing a new lawful basis.

When salotpk sends you marketing communications about promotions, bonuses, or new games, this is done exclusively on the basis of your consent. You can withdraw consent and unsubscribe at any time by clicking the unsubscribe link in any marketing message or by contacting our support team. Withdrawal of marketing consent does not affect the processing of your data for any other purpose listed above.

04 Legal Basis for Processing Your Data

Salotpk processes personal data under the following lawful bases:

• Contract performance: Most data processing at salotpk is necessary to deliver the service you have contracted for — maintaining your account, processing deposits and withdrawals in PKR, settling bets, and providing customer support.
• Legal obligation: Certain processing is required by law — notably anti-money laundering (AML) checks, age verification, and record retention for financial transactions. Salotpk must perform these regardless of player consent.
• Legitimate interests: Salotpk processes some data for the legitimate interests of operating a safe and fair platform, including fraud detection, security monitoring, responsible gaming analysis, and platform analytics. Where we rely on legitimate interests, we always balance these against your rights and interests.
• Consent: Marketing communications and optional analytics cookies are processed only where you have given clear, informed, freely withdrawable consent.

05 Who Salotpk Shares Your Data With

Salotpk never sells your personal data. We share data only where necessary, under strict controls, with the following categories of third parties:

• Payment processors: Your payment details are shared with the payment service providers necessary to process your PKR deposits and withdrawals — including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard processing networks. These providers operate under their own data protection obligations and are contractually prohibited from using your data for any purpose other than processing your salotpk transactions.
• Identity verification providers: Where required for KYC (Know Your Customer) compliance, salotpk may share identity document data with specialist identity verification service providers. These providers are bound by strict confidentiality obligations.
• Game software providers: For live dealer games and RNG casino games, limited technical session data is shared with our game software partners to enable the game to function. These providers do not receive personally identifying information beyond what is technically necessary.
• Fraud prevention and AML services: Salotpk uses specialist third-party fraud monitoring and anti-money laundering compliance services. Transaction and identity data may be shared with these providers as part of our legal compliance obligations.
• Law enforcement and regulators: Salotpk will disclose personal data to law enforcement, regulatory authorities, or courts when required to do so by applicable law, a valid legal process, or to protect the rights, property, or safety of salotpk or its players.
• Analytics providers: Anonymised or pseudonymised usage data may be shared with analytics providers to help salotpk understand how the platform is being used and improve the player experience. This data does not identify individual players.

06 Cookies & Tracking Technologies

Salotpk uses cookies and similar tracking technologies on salotpk.ws to ensure the platform functions correctly, to keep you securely logged in, to prevent fraud, and — with your consent — to analyse how the platform is being used.

Types of Cookies Salotpk Uses

You can manage non-essential cookie preferences through the cookie settings panel accessible from the footer of every salotpk page. Most browsers also allow you to control cookies through browser settings — note that disabling essential cookies may prevent the salotpk platform from functioning correctly.

Salotpk does not use third-party advertising cookies and does not participate in cross-site advertising tracking networks. We do not use retargeting pixels from social media platforms on salotpk.ws.

07 How Long Salotpk Retains Your Data

Salotpk retains personal data only for as long as necessary for the purpose it was collected, subject to any longer retention periods required by law.

• Account and transaction records: Retained for a minimum of 5 years from the date of the last transaction on your salotpk account, in accordance with anti-money laundering record-keeping requirements.
• Identity verification documents: Retained for 5 years from account closure or the last verification event, whichever is later.
• Customer support records: Chat transcripts and support tickets are retained for 3 years from the date of the interaction.
• Marketing preferences: Retained until you withdraw consent or close your salotpk account.
• Analytics data: Anonymised and aggregated data may be retained indefinitely as it cannot be linked back to individual players.
• Closed accounts: On account closure, personal data is archived securely and access is restricted. Data is deleted at the end of the applicable retention period.

08 How Salotpk Protects Your Data

Salotpk takes the security of your personal data seriously. We have implemented technical and organisational measures appropriate to the risks associated with processing personal data on an online gaming platform.

• Encryption in transit: All data transmitted between your device and salotpk.ws is encrypted using TLS (Transport Layer Security). You can verify this by checking for the padlock symbol in your browser address bar.
• Encryption at rest: Sensitive personal data stored on salotpk servers is encrypted at rest using AES-256 encryption.
• Payment security: Salotpk never stores full payment card numbers. Card payment processing is handled by PCI DSS-compliant payment processors. Mobile wallet transactions are processed via the official APIs of Easypaisa, JazzCash, and other providers.
• Access controls: Access to personal data within the salotpk organisation is restricted on a strict need-to-know basis. All staff with access to personal data are trained in data protection obligations.
• Fraud monitoring: Salotpk operates 24/7 automated fraud detection systems that flag unusual patterns in account activity, login behaviour, and transaction flows.
• Incident response: Salotpk maintains a data breach incident response procedure. In the event of a breach affecting your personal data, we will notify affected players and relevant authorities within the timeframes required by applicable law.

09 Your Data Rights as a Salotpk Player

You have the following rights in respect of the personal data that salotpk holds about you. To exercise any of these rights, contact our support team at support@salotpk.ws. We will respond to all valid requests within 30 days.

Salotpk will not discriminate against you for exercising any of these rights. Exercising your rights will not affect your ability to continue using the salotpk platform unless the right exercised makes it technically impossible to continue providing the service (for example, deletion of all identifying data makes account management impossible).

10 Policy Updates & How to Contact Salotpk

Salotpk may update this Privacy Policy to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Where changes are material, we will notify registered players via email or in-platform notification at least 7 days before the changes take effect.

We encourage you to review this page periodically so you are aware of the current privacy practices of salotpk. Your continued use of the platform after an update to this Policy constitutes acceptance of the updated terms.

For questions related to responsible gaming data handling specifically — including self-exclusion records and limit settings — please refer to our Responsible Gaming page. For the full terms governing your salotpk account, see our Terms and Conditions.

This Privacy Policy was last reviewed and updated on 1 January 2025. This version supersedes all previous versions of the salotpk Privacy Policy.